Bookacamp News

Latest & Greatest Updates 14.10.2025

✨ Useful information

• Individual dates are shown in the booking form

  For offers with multiple dates, only the first and last date with the end times were previously shown on the booking page. This was not very transparent for customers. Therefore, we have adjusted the booking forms so that all dates with their start and end times are now displayed.

• Updated user interface for agency settings

  When you open the settings for an agency, you will find a section on the right called Expert mode, which contains topic areas that bundle individual settings.

• Exclude agency bookings from automatic payment reminders

  In an agency’s settings under Expert mode > Communication, you will find the toggle “Included in payment automation”. This is enabled by default so that behavior remains unchanged. If you deactivate it, bookings for this agency will be ignored in the automation of payment reminders and cancellations.

• Store cancellation deadlines for accommodation

  The vast majority of accommodations or properties define cancellation deadlines in their occupancy contracts. You can store these deadlines via Administration > Locations for the respective locations.
  Afterwards, a table will appear in the top right of your dashboard showing the cancellation deadlines per session. You will also find an additional column Cancellation in in the session overview.

• Show booked insurance in emails

  If you want to inform customers about the insurance they have booked in an email related to a booking – for example in the booking confirmation – the new placeholder (|booking-insurance|) is available in the booking email templates.

• New email placeholder “With overnight stay”

  The new placeholder (|session-is-overnight|) yes/no or ja/nein can be used in the booking confirmation or booking receipt confirmation to indicate whether an offer includes an overnight stay or not. The distinction is made based on the session type “Without overnight stay (day camp)”.

• Chart with annual revenue

  On your statistics page, in addition to the chart for bookings per month in a year-over-year comparison, you will also find a chart for revenue per month in a year-over-year comparison.

• New placeholders for the “Travel documents” email template

  The following new placeholders are available for the email template booking-travel-documents-de/en:

  • (|booking-total|) for the total invoice amount of the bookings
  • (|booking-deposit|) for the sum of payments already made by the customer
  • (|booking-balance|) for the outstanding payments
  • (|transfer-link-with-text|) for the link to the transfer questionnaire

• Display of net invoice amount in invoice overview

  In the booking module > Overviews > Invoices, you can access the page with an overview of all invoices generated in Bookacamp for your customers. New is the display of the invoice amount separated into net and gross amounts.

• Adjustment of wording for overnight portion

  Presumably, ratification is still pending, VAT on food in the hospitality sector will be reduced to 7% from 2026. However, this adjustment applies exclusively to food, not to beverages. If you would like to show the overnight portion and catering separately in your offers/sessions in Bookacamp, the booking form and invoices will refer to overnight & catering portion.

• Installment payment option for customers

  You have the option to offer your customers payment of the invoice amount in installments. Installment payments are available for the following payment methods:

  • Prepayment (bank transfer)
  • SEPA (direct debit)
  • Adyen
  • Stripe

  You can define various installment payment models. You activate the installment payment option for your account under Settings > Account settings > Integrations > Payment methods > Installment payments. After activation, a new menu item Installment payments appears in the booking module. There, under Administration, you can define the installment payment models and specify which of your offers they should apply to.

• Quick overview of globally active discounts

  If you have activated one or more discounts for all your offers/sessions (globally active discounts), a new notification box Globally active discounts will appear at the top left of your dashboard. Clicking on it opens a page with all of these discounts.

• Your own landing page after successful registration/booking

  When registration/booking is successful, we normally display our success page with the booking summary and other functions or information. If you prioritize your tracking more highly, you can specify a self-hosted success page that usually contains tracking triggers to measure the success of your advertising. In this case, you can store this custom landing page in the booking module > Administration > Camp, in the respective camp settings on the left under Booking success pages/tracking.

😎 Teamer add-on

• Contact details of team members for camp management

  You can define in the team member profiles whether the profile represents a leadership position. A team member with a leadership position will see the contact details of the rest of the team in their own profile login.

• Team members can edit their own notes

  Your team members can subsequently modify the notes they have written via their profile login and in the on-site view.

𖨆𖨆𖨆𖨆 Group Suite

• Create a session from a group booking in the Group Suite

  You can convert a program offer into a “real” session on the group detail page. To do this, open the group detail page and click “Edit group”. A new box titled “Convert program offer to session” with an explanatory text and button will now appear. When you click it, the program offer becomes an individual session for this group, and you can use the usual session functions for individual bookings. This is useful if you want to assign instructors/team members to this group, send certificates to individual participants, or process the entire group via individual bookings. This allows the booking link to be sent to the group. Organize school trips this way and receive participant data directly from the parents.

• Time block for an entire property

  Under Administration > Time block, you can create time blocks for locations so that certain periods can no longer be booked for your program offers at that location. You can block individual accommodation types, individual rooms, or the entire location. If you do not select any accommodation or room in the location block settings, the entire location will be blocked for the defined period after saving. Otherwise, only what is selected will be blocked.

• Free email template or email can be sent from group booking

  In the email templates, you can create and save a free template for groups. On the detail page of the respective group, there is a button Send email in the top right, which allows you to select this template or send a free-text email.

• Customer recognition for group bookings

  Previously, there was no function for recognizing customers who had already booked for a group in the past when registering again for group bookings. Now, the customer database is also recognized for group bookings, and duplicates are avoided.

• Store blocking periods for accommodation types per property

  To do this, click in the Group Suite on Overviews > Occupancy.
  There you select the location and receive a resource planner for all accommodations. When you mark a period in the row with the name of the accommodation category, a window opens to save the blocking period, and you can directly block additional periods because the page does not reload. The menu item Time block remains, as deleting or editing periods continues to be done via the administration table.

• Blocking an entire room

  If you have defined rooms in the Group Suite > Administration > Rooms, you can assign them on the group detail page of that group. Sometimes it is useful or necessary to block an entire room regardless of the number of available beds. For example, if a multi-bed room is occupied by an accompanying person and the other beds should not be used. There is a new function on the group detail page to block an entire room. This uses a new battery icon. In the resource planner, the room is then marked with a small (x).

• Short label for accommodation category

  In the Group Suite resource overview, there was an issue that the titles of accommodation categories were too long and were truncated. In the booking module under Administration > Locations, the accommodation categories can be edited, and there you will find an input field for the internal title, which can be shorter.

Author: Mathias Enderlein

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